Reservation Terms & Conditions

1. Reservation Requests

• Reservations must be submitted at least 24 hours prior to the requested pickup time.

• Reservations requested with less than 24 hours' notice are subject to availability and are not guaranteed.

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2. Deposit & Payment

• A minimum deposit equal to 2.5 hours of service is required to confirm all reservations.

• Reservations are not considered confirmed until the required deposit has been received.

• The remaining balance is due immediately upon completion of services unless prior billing arrangements have been approved.

• Additional hours requested during the reservation will be billed at the applicable hourly rate.

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3. Cancellation Policy

• Cancellations made 24 hours or more before the scheduled pickup will receive a full refund of the deposit.

• Cancellations made less than 24 hours before the scheduled pickup will incur a $100 cancellation fee, with the remaining eligible portion of the deposit refunded, if applicable.

• Failure to appear at the scheduled pickup location without notice ("No Show") may result in forfeiture of the entire deposit.

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4. Vehicle Care

Clients are responsible for any damage or excessive cleaning resulting from their party.

Additional charges may apply for:

• Vomit or bodily fluids

• Excessive food or beverage spills

• Mud, excessive dirt, or sand

• Smoke or vaping residue

• Burns, tears, stains, or damage to the vehicle's interior or exterior

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A minimum Vehicle Soiling & Cleaning Fee of $250 may be assessed, with higher charges applied if professional detailing, repairs, or loss of vehicle availability are required.

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5. Additional Charges

The Client is responsible for reimbursement of any applicable:

• Parking fees

• Tolls

• Ferry charges

• Event access fees

• Cleaning or damage charges

• Overtime beyond the reserved service period

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6. Passenger Conduct

For the safety of all passengers and the driver:

• Seat belts must be worn at all times.

• Illegal drugs and unlawful activities are strictly prohibited.

• The driver reserves the right to terminate service without refund if passenger behavior is unsafe, abusive, threatening, or causes damage to the vehicle.

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7. Delays & Overtime

Service begins at the scheduled pickup time, regardless of passenger arrival.
Additional time beyond the reserved service period will be billed in accordance with the current hourly rate and is subject to driver availability.

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8. Liability

While every effort will be made to arrive on time, the Company is not responsible for delays caused by traffic, road closures, weather, accidents, mechanical issues, or other events beyond its reasonable control.

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9. Personal Property

The Company is not responsible for personal items left in the vehicle. Lost items will be retained for a reasonable period when possible.

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10. Acceptance

By submitting a reservation and payment, the Client acknowledges that they have read, understood, and agree to these Terms & Conditions.